About SG Consult

 

SG Consult is Software Group’s strategic consulting practice for the financial services industry in the digital age. Our team of experienced, real-world professionals provide practical perspectives and solutions to innovate for the creation of viable and scalable digital ecosystems. Among the services we offer are:

 

Digital Assessments
DIGITAL ASSESSMENTS
Scoping, surveys and market insights
Multiple Channels

DIGITAL STRATEGIES
Strategy and business and financial plans, channel innovations

Digital and Product Innovations
DIGITAL INNOVATIONS
Product development, business process re-engineering
Digital Risk Management Optimization

DIGITAL RISK MANAGEMENT
Assessing fraud risks across technology platforms


Our Approach

 

Our approach is customer centric to ensure adoption and regular use of financial solutions and technologies that impact the lives of customers. We have integrated our expertise gained over the past 10 years as one of the first global technology companies supporting digital finance to deliver highly customized services our clients to ensure their customer and business propositions align.

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Industries We Serve

Banks

Addressing banks' key challenges

SG Consult - Banks Challenges and Solutions

INCREASING COMPETITION

Facilitate partnerships and/or acquisition of Fintechs, redefine the bank’s value proposition and support in the design and implementation of a customer-centric strategy.

 

REGULATORY COMPLIANCE

Advise on the latest technologies that collect and mine data, perform in-depth data analysis, and provide insightful reporting to identify and minimize compliance risk and overall cost of compliance.

 

TECHNOLOGY

Support banks to transition from using antiquated business management applications, or siloed systems, to the latest business technologies to keep up with this increasingly digital-first world.

 

CUSTOMER RETENTION

Support in developing a strategic architecture around customer value and customer experience leveraging Big Data, Artificial Intelligence, advanced analytics and cognitive computing.

MFIs

Addressing MFIs' key challenges

SG Consult - MFIs Challenges and Solutions

HIGH OPERATIONAL COSTS

Design digital and go-to-market strategies that leverage last mile technologies as a greater portion of business from the MFI’s client segment will increasingly come through digital channels instead of brick and mortar.

 

TECHNOLOGY

Support MFIs to develop and implement their digital transformation strategy along with a change management strategy to remain relevant and in business.

 

TRANSFORMATION

Advise on the transformation process to become a regulated financial institution using the latest technologies to ensure compliance and maintain a competitive edge by introducing new digital products.

 

Fintechs

Addressing fintechs' key challenges

SG Consult - Fintechs Challenges and Solutions

LOW ACTIVE USERS AND HIGH CUSTOMER ATTRITION

Support Fintechs to scale and reach financial sustainability by providing human-centered design and other advisory services (e.g. marketing strategy) to drive uptake, usage and customer loyalty of digital solutions.

 

CYBERSECURITY AND DATA PRIVACY ISSUES

A comprehensive audit to review a Fintech’s procedures to protect the data of employees, customers, and business partners, as well as the company’s networks and systems and make recommendations.

 

REGULATION

Carry out a high-level regulatory exploration to chart the best possible go to market, and subsequent rollout and growth strategy. Advise on the regulatory impact on products and services and how they are marketed. Assist and guide Fintech companies on how to best leverage “Regulatory Sandboxes".


Fintech Ecosystem Stakeholders
We Have Supported

mfr
lapo
adb
accion
fsdkenya
gsma
agakhan