We are not shy to say that the solutions we provide help revolutionize the Credit Union movement. Our shared payment platforms and digital channel solutions enable Credit Unions to digitize, allowing them to stay competitive and attract a younger member base. Credit Unions that use Software Group’s payment solution and other delivery channel solutions to offer a range of modern mobile cooperative financial services are helping keep savings and revenues inside the movement. By leveraging cloud and SaaS solutions Credit Unions can avoid the need of costly replacement of systems, introducing cutting edge technology that can be financed by new revenue streams.
The Shared platform is the solution designed with the specific needs of the Credit Unions in mind. It is a common banking platform in the cloud for end-to-end managed financial services and payments where all parties benefit. The platform is built in partnership with several technological vendors and allows the credit unions to provide modern services to their members, scale and grow. The platform is highly efficient and can help bring down operating costs and simplify regulatory compliance and reporting. Subscribed member organizations can access a range of payment services and integrate with a variety of third party networks. This enables them to expand the range of services offered, generate additional revenue and increase the added value for their members. The platform is flexible to adjust to market specifics, along with the integration to local payment providers.
The Agency solution for Credit Unions supports cost-effective strategies to scale the available points of service, extend operations to unserved locations and ensure convenience to its members. It allows third party agents to transact on behalf of the credit union and provide services like cash in/cash out, balance inquiries, bill payments, customer onboarding and others. The solution supports secure authentication through biometrics and/or cards. The agency management module provides a flexible administration module to define the fees, limits, commissions and access rights for each different category of agent. The solution can be accessed through a variety of channels including USSD, smartphone app, POS or web portal.
The Digital Field Application (DFA) is a mobile application that supports the digitization of field operations (such as member registration, account opening, loan application, etc.) outside of the traditional branch. It facilitates data capture for a variety of financial and non-financial activities both in offline and online mode on a mobile phone or tablet. It allows for the elimination of paper forms and manual processes thereby helping improve the quality and accuracy of data capture. Our DFA solution supports the usage of authentication devices including biometrics and/or card pin pads and mobile printers where physical receipts/contracts are required. The mobile application is supported by a web interface that provides administration and audit capabilities as well as workflow and task management where required.
In addition there are other solutions that we offer to Credit Unions like Integration platform, Card management, ATM management, POS and Merchant acquiring and others.